How do I expand a link?? The competition I'm trying to enter is almost over and I can't figure it out
Created at . Page last updated at .
Just
Hi XDancingDoggosX,
What type of link is it that you're trying to share? Most links should now auto-expand on Just.
One thing that might be preventing them from expanding is if you haven't connected the social account you're trying to link from. See the 'how to' section in our 'How it works' guide if you haven't connected yours:
If you paste the link you're trying to share in reply to this post, I can try to investigate further for you.
Oh yeah! I've connected my Insta account to my account already
https://www.instagram.com/p/DILvc1IpUNf/
^ This is the link I'm trying to share (for the "Intro your favourite Wobbledog!" competition)
XDancingDoggosX I'm not sure what's going on there, but I can't get it to embed/expand either. So I've submitted a bug report on your behalf (there's a submit bug form you can use to in the three dots in the top-right of the page) if you run into any further issues.
In the meantime, you can submit a non-expanded link to the reward. There's a chance you may be automatically blocked from doing so. If that happens, please share your entry using the 'reply' button rather than the 'submit to this reward' button, and tag me there (@alexsinclairlack). If we're unable to get the issue resolved, then I'll endeavour to manually credit your Just wallet with your winnings from the competition.
Ah okay, thank you!
One more question, should I do the same with the other few competitions I was going to submit my entries for? (the non-expanded link/replying with my entry thing)
You're very welcome. And yes please, if you're experiencing the same issue with those links
XDancingDoggosX - a Just team member suggested one more thing that you could try first:
Can you visit this link:
https://www.instagram.com/accounts/settings/v2/sharing_and_reuse/
And then check that the 'website embeds' toggle is switched to 'on'
Ohmygosh! It actually worked!
I tested it by putting the actual link in the submit to this reward thing to see what would happen and it's working now :D
Great news! In which case, please submit to the reward as usual using the 'submit to this reward' button, as manually crediting wallets is quite tricky.
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