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Konquest

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Discussion

ago

Having trouble with social linking: YouTube

My YouTube account is linked but when I paste my video link it doesn’t show up as original with the green border. I’m I doing something wrong? I tried unlinking and relinking it multiple times with no success.

Created at 1:49pm, 4th April, 2024. Page last updated at 2:44pm, 16th May, 2024.

BoomerMod4/4/2024, 2:01:01 PM

Hi Konquest, I'm just having a look at this now.

Have you already tried submitting this to the bounty, or are you looking for the green original border before you've clicked post submission?

I'll see if I can find out what's going on.

Konquest 4/4/2024, 2:09:08 PM

Boomer

yes I already submitted this and got the reward from it but I just used the previous video for testing purpose in a new bounty I didn’t actually click the submit yet. Ya I was looking for the green original border before I click submit. I ask because my previous submissions also didn’t have the green border. Just wanted to make sure for future purposes 😅

Dave 4/4/2024, 2:11:33 PM

Konquest

I think it only comes up like that once its submitted. You could always post the submission, then delete after once tested.

Konquest 4/4/2024, 2:14:27 PM

Dave

Sounds good. I actually read through one of your earlier posts and I checked back to my previous submissions and realized there was no green border. But just in case for future submissions. What should I do if once I post and the green border doesn’t come up?

Dave 4/4/2024, 2:36:34 PM

Konquest

I've been using the add video button on the editor toolbar and that always seems to work for me, If you just past the link in it doesn't tend to work I find, especially for the twitter links for screenshot entries. I renamed my channel recently and that did break it but disconnect/reconnect sorted that for me.

Konquest 4/4/2024, 2:55:50 PM

Dave

ok I will definitely try it out. I’ve been pasting the links directly. That could be the problem. Thanks for the help 😄

BoomerMod4/4/2024, 2:42:08 PM

Konquest

I'd suggest tagging me Boomer so I can flag it with our team.

A temporary solution would be to embed the video as you have, and to add the link in the submission as well - like this:

- Yellow border - shows it's a bounty submission. If this doesn't appear then you've probably used the post reply button rather than the submit to this bounty button.

Green original border - appears around media submitted to a bounty using a linked social account. If this doesn't appear it's either your account isn't linked or you might want to report it as a bug.

In any case, if you're having trouble or you have any questions, you can always tag me and the other JA team (anyone with a Staff or Mod label next to their username).

Konquest 4/4/2024, 2:57:29 PM

Boomer

Thank you Boomer. I will give it a try. It’s my first week on JustAbout. Still figuring things out 😄

BoomerMod4/4/2024, 4:13:30 PM

Konquest

No worries 😊 On a personal level it's nice to hear how new members are getting on, but it's also really helpful for the our team!

We spend a lot of time on the platform. It'd be easy for us to forget our members probably aren't as familiar with it. That's why we feel it's important to for us to listen and be open to feedback, particularly if it helps us improve the platform for everyone. 🙂