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CMDR Henckes's avatar

This also already happened to me twice as well. At first time I didn't notice but I remember very well that I submitted in the proper way, and even appeared to me the exemple text that only appears when you click submit. 

The second time I noticed in time and clicked on submit again and it worked fine.

I already reported this as a bug but I didn't have any return. And I already saw some people complaining about the same problem here in Just About.

JHenckes's avatar

It's great that you shared this here, it's important to make it clear that it's not something isolated...

Lanah Tyra's avatar

It would be helpful if you could share the link here for those bounties or the submissions in question so people can have a look?

Thomas's avatar

Hi JHenckes.

First of all, I'm really sorry that this has happened. We have been migrating from an old system to a new one in order to improve speed and stability, but it's possible that some bugs have come about as a result of this process.

Please can you link the specific bounties submissions that have caused the issue, using the share button on the reply. That should make it easier to investigate what could have caused the problem. Please also let us know whether you have been submitting via desktop or mobile, and which operating system and browser you are using.

Thank you, and sorry again for the frustration this has caused.

JHenckes's avatar

These were the Bountys:

Tech submission: https://justabout.com/tech/37180/tell-us-about-the-last-time-you-had-a-tech-failure/replies/47359

Smite submission: https://justabout.com/smite-2/37294/share-your-favourite-smite-memory/replies/47370

Both submissions were made using a notebook, Windows 10 OS and the Microsoft edge browser!

It's usually the place I use to use the site, sometimes I use my cell phone, but rarely for bounty's, and when they were there were no problems!

Thanks for your help, I hope this can help solve future problems 🙏🏼

Thomas's avatar

Thanks for the info! We'll take a look and see if we can recreate the issue

Makster's avatar

its not happened to me..

Sturmer's avatar

You can’t imagine how many bounties I wasted the same way (10? 15?). The main issue for me was the mobile site—whenever you click on a bounty, it always starts with a “comment” instead of submission.

I could’ve sworn I submitted them as bounties, but it was just poor attention to detail on my part! After these episodes, the JA team did a fantastic job by adding indicators (like a terms checkbox) to prevent this kind of frustration.

I think this is just a learning curve every JAer needs to pass.

CMDR Henckes's avatar

Thomas I've noticed something that could be very crucial

I screenshot this section of my screen, I choose the option for the site to notify me when I submit to any bounty and it takes just a few seconds to this notifications to appear. I noticed that before this notification showing up my submission was appearing just as a reply.

J

I had some difficulties too, I said it here in this reply!

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